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Chemical Store, Inc ("ChemicalStore")
is engaged in the business of manufacturing, packaging and
repackaging of chemicals and providing packaged chemicals and metals
to its customers. By using ChemicalStore's products or services, you
(the "Customer") agree to be bound by the following terms and
conditions which together with any purchase order or online order
executed by ChemicalStore and the Customer, comprises the entire
agreement ("Agreement") between ChemicalStore and the Customer.
1. Acceptance - ALL SALES ARE SUBJECT TO AND EXPRESSLY
CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON
CUSTOMER'S ASSENT THERETO. NO VARIATION OF THESE TERMS AND
CONDITIONS WILL BE BINDING UPON ChemicalStore UNLESS AGREED TO IN
WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE
OF ChemicalStore.
2. Specifications - Product specifications are subject to
change without prior notice.
3. Delivery - Delivery of all orders will be FCA (INCOTERMS
2000). The seller fulfils his obligation to deliver when he has
handed over the goods into the charge of the carrier. Shipping and
handling fees, special packaging materials (e.g., blue ice), carrier
surcharges and hazardous material fees imposed by government
regulation will be added to the invoice.
4. Damaged Shipments - Please inspect your ChemicalStore
shipment upon receipt. If any external damage is noticed, accept the
shipment only after the driver has noted the damage on both his and
your copies of the delivery receipt and you have requested an
inspection by the carrier. Keep all containers and packing material
for inspection. If, upon opening a shipment, you find a shortage or
damage, you must request inspection by the carrier within fifteen
(15) days of delivery or you will relinquish your right to make a
claim. ChemicalStore reserves the right to repair a damaged product,
where applicable, before replacement or credit is determined.
5. Payment Terms - All online orders must be prepaid. For
buyers with an open account, individual invoices, net thirty (30)
days from date of invoice; summary invoices, if any, will be due as
agreed.
6. Sales Tax - Sales taxes where applicable (local, state or
federal) will be added to the invoice price.
7. Order Cancellation Policy
All regular orders may be cancelled before they are shipped. The
order cancellation fee is 5% of the total invoice. The cancellation
fee for special orders is 30% of the total invoice.
8. Product Return Policy
(a) If it becomes necessary to return a product, please contact
Customer Service to obtain a Return Materials Authorization (RMA)
number. Requests to return products must be made within 30 days of
receipt of the material and returns to ChemicalStore must be
received within 30 days of RMA authorization.
(b) All returns must be authorized by ChemicalStore in order to
insure proper credit. Where credits will be issued to the Customer
for authorized returns under $100, the Customer may not be required
to return the product to ChemicalStore. To ensure proper credit,
each product return must include the following information:
: Customer Name and Address
: Purchase Order Number (for customers with open account)
: ChemicalStore Order Number or Invoice Number
: Date of Invoice
: Product Code of Returned Item(s)
: ChemicalStore Return Authorization Number
: Reason for Return
(c) Products not authorized for return include:
Products not in completely resalable condition (including all packaging)
Refrigerated products or other perishables
Products purchased on a Special Order Basis
Products not purchased from ChemicalStore
Products with an expired shelf life or an expiration date too short for
resale
Discontinued products
(d) Each return shipment of hazardous materials must be packed and
labeled in accordance with DOT regulations applying to
transportation of hazardous materials. Shipping documents must also
meet DOT regulations. When necessary, Customer shall include with
each return shipment of equipment, a certification from an officer
of the company that the product is not contaminated. The product
should be shipped to the indicated service center and the
transportation charges prepaid. To ensure prompt handling, the
return authorization number should be placed on the outside of the
package.
(e) All returns are subject to
charges or fees according to the schedule below:
- Bank fees equal to the 5% of the
total order including shipping is charged if the order is not
cancelled or if the cancellation is not completed in the same
business day. - Inspection/
testing fee of $60/hour will be charged for every package that is
opened by the customer. Inspection and testing is required to insure
the integrity of the product before repackaging.
- Restocking Fees of 30% will be
charged if the product is returned later than 7 days after the
delivery date. - Disposal fee
will be charged for any part of the product that is deemed unusable,
contaminated or not in resalable condition. Many small quantity and
low cost products may automatically enter this category because
their overall price may not justify the cost of inspection and
testing. - Shipping/ handling
and packaging fees are not refundable.
9. Product and Service Warranties and Limitation of Liability
(a) ChemicalStore warrants to the original Customer only, that all
products provided to Customer pursuant to this agreement (each a
"Product", and collectively, the "Products"), branded and private
label, will meet the manufacturer's specifications for a term equal
to the warranty period stated in the Product literature or sixty
(60) days, whichever is longer
(b) ChemicalStore HEREBY DISCLAIMS ALL OTHER WARRANTIES OR
GUARANTEES WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT,
WHETHER STATUTORY, WRITTEN, ORAL, EXPRESS OR IMPLIED INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABIIITY, SUITABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
(c) The liability of ChemicalStore under this limited warranty does
not extend to any Products which are abused, altered or misused by
the Customer or any other persons or entities or which become
defective or non-conforming through the actions or inaction of the
Customer or any other persons or entities. A defective or
non-conforming Product is defined only as a Product which is outside
of the manufacturer's defined Product specifications, and shall not
include Products that fail to meet any fitness of use by Customer or
any unique Customer operating conditions or applications.
(d) If any Product warranted hereunder proves defective or
non-conforming, ChemicalStore's sole liability and Customer's sole
remedy hereunder shall be for ChemicalStore, to repair or, at
ChemicalStore's option, (i) replace, at no cost to Customer, any
such defective or non-conforming Product with a non-defective or
conforming Product (as applicable) or (ii) credit Customer's account
for all amounts paid with respect to the defective or non-conforming
Product or Service upon ChemicalStore's receipt of the defective or
non-conforming Product. In the event of replacement, the replacement
Product will be warranted for the remainder of the original warranty
period or ninety (90) days, whichever is longer.
(e) If a Product should require service, contact the ChemicalStore
office nearest your location for instruction (for a complete list of
offices, see your ChemicalStore catalog). When the return of the
Product is necessary, a return authorization number will be assigned
and the Product shipped, transportation charges prepaid, to the
indicated service center. To insure prompt handling, the return
authorization number should be placed on the outside of the package
and a detailed explanation of the defect enclosed with the Product.
(f) IN NO EVENT SHALL ChemicalStore HAVE ANY OBLIGATION OR LIABILITY
FOR ANY EXEMPLARY, PUNITIVE, INCIDENTAL, INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS,
USE OR GOODWILL), WHETHER BASED ON CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY OR FORM OF
ACTION, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY
THEREOF. THE TOTAL LIABILITY OF ChemicalStore(INCLUDING ITS
SUBCONTRACTORS AND AGENTS), IF ANY, FOR DAMAGES RELATING TO ANY
PRODUCTS SOLD UNDER THIS AGREEMENT SHALL BE LIMITED TO THE PRICE
PAID FOR SUCH PRODUCT(S) AND THE TOTAL LIABILITY OF ChemicalStore
(INCLUDING ITS SUBCONTRACTORS AND AGENTS), IF ANY, FOR DAMAGES
RELATING TO ANY SERVICES PROVIDED UNDER THIS AGREEMENT SHALL BE
LIMITED TO THE FEES PAID FOR THE SERVICE GIVING RISE TO SUCH CLAIM.
10. Indemnification - Customer shall defend, indemnify and
hold ChemicalStore and its officers, directors, employees, and
agents harmless from and against any and all claims, actions,
liability, expenses, costs, or losses arising from (i) Customer's
improper use of the Product; (ii) Customer's combination or use of
the Product with third party products; (iii) misuse of the Product
by any end-user; (iv) the acts (or any failure to act) of Customer
hereunder; and (v) any breach by Customer of its obligations
hereunder. This Section 9 shall survive termination and cancellation
of this Agreement.
11. Proprietary Information - Each party (a "Recipient")
shall maintain in confidence, not disclose to any third party, and
not use, except for the specific purpose of performing under this
Agreement, all proprietary information furnished to it by the other
party (a "Discloser") or any Discloser Affiliate in connection with
this Agreement, or derived from the Discloser or any Discloser
Affiliate in performance of this Agreement, and shall return to the
Discloser or a Discloser Affiliate, upon request, all copies (then
in Recipient's possession) of documents and other tangible media
furnished by or derived from Discloser or such Discloser Affiliate,
respectively, in connection with the performance of this Agreement.
The Recipient shall inform Its employees, agents, and
representatives of these obligations and shall require them to
assume equivalent obligations.
12. Miscellaneous
(a) Termination - This Agreement may be terminated by either party
for convenience at any time upon reasonable written notice delivered
to the other party. In the event of any termination or expiration of
this Agreement, Customer shall be billed immediately for Products
shipped through the effective date of such termination or expiration
and all custom Products purchased for Customer in ChemicalStore's
inventories at such date, and Customer shall pay the invoiced amount
immediately upon receipt of such invoice.
(b) Delivery - Delivery dates are estimated delivery times only. In
the event that ChemicalStore makes a good faith effort to deliver
goods or services by the estimated delivery date, but cannot deliver
such goods or services to Customer by the estimated delivery date,
ChemicalStore shall have such additional time within which to
perform its obligations under this Agreement as may reasonably be
necessary under the circumstances.
(c) Force Majeure - In the event either party is prevented in whole
or in material part from performing its obligations under this
Agreement solely as a result of force majeure, upon the prompt
giving of notice to the other party detailing such force majeure
event and its anticipated duration, the obligations of the party so
prevented shall be excused during such period of delay, and such
party shall take whatever reasonable steps are necessary to relieve
the effect of such cause as rapidly as possible.
(d) Entire Agreement - This Agreement contains the entire
understanding of the parties concerning the subject matter hereof
and supersedes previous verbal and written communications, proposals
and agreements between the parties concerning the subject matter
hereof. In the event of a conflict between a purchase order and this
document, the terms and conditions of this document shall prevail.
(e) Merger, Modification, Waiver - No amendment, modification or
waiver of these terms shall be binding on either party unless
reduced to writing and signed by an authorized officer of the party
to be bound, and in the case of a waiver, shall be effective only in
the specific instance and for the specific purpose for which given,
and shall not be construed as a waiver of any subsequent breach. The
failure of either party to enforce at any time or for any period of
time any of the provisions of this Agreement shall not be construed
as a waiver of such provisions or of the right of such party
thereafter to enforce each and every such provision. No course of
dealing, usage of trade or course of performance shah supplement,
explain or amend any term, condition or instruction of this
Agreement, or any shipment of Products hereunder.
(f) Severability - If any term or provision of this Agreement or any
application thereof shall be held invalid or unenforceable, the
remainder of this Agreement and any application of the terms and
provisions shall not be affected thereby, but shall remain valid and
enforceable.
(g) Applicable Law, Venue - This Agreement is made pursuant to, and
shall be construed and enforced exclusively in accordance with, the
internal laws of the State of California (and United States federal
law, to the extent applicable), without giving effect to otherwise
applicable principles of conflicts of law. Any action or proceeding
seeking to enforce any provision of, or based on any right arising
out of, this Agreement against any of the parties shall be brought
in the courts of the State of California, or, if applicable, in the
United States District Court for the Central District of California,
and each of the parties consents to the jurisdiction of such courts
(and of the appropriate appellate courts) in any such action or
proceeding and waives any objection to venue laid therein. Process
in any action or proceeding referred to in the preceding sentence
may be served on any party anywhere in the world.
(h) Claims Cutoff - Regardless of any contrary statute or law, any
suit seeking to enforce any provision of, or based on any right
arising out of, this Agreement must be filed within one (1) year
after (a) delivery of the subject goods or services, or (b) in the
case of a warranty claim, the time at which a such claim is brought
within the warranty period; otherwise such suit will be barred
forever. Upon discovery of any claim against ChemicalStore, Customer
shall promptly notify ChemicalStore in writing of such claim, shall
cooperate in any investigation made with respect thereto, and shall
preserve and provide access to witnesses, physical evidence, and
reports related thereto.
(i) Authority to Enter Into Agreement - Each party represents and
warrants that it is authorized to enter into this Agreement and that
in so doing it is not in violation of the terms or conditions of any
contract or other agreement to which it may be a party.
(j) Assignment - This Agreement shall be binding upon and inure to
the benefit of the parties hereto and their respective successors
and permitted assigns and designees; provided, however, neither
party shall have the right to transfer, assign or delegate its
rights or obligations under this Agreement or any portion thereof
without the prior written consent of the other party (except that
either party may assign this Agreement to a parent, subsidiary or
successor corporation without such consent).
(k) Nature of Relationship - Neither party, its employees or
permitted subcontractors or agents shall, under any circumstances,
be considered to be an agent, partner, joint venturer or
representative of the other party.
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