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To contact us by phone,
call 973-405-6248.
Forward questions or comments to Info@ChemicalStore.com


Product Return Procedures and Fees

Products may be returned for refund, recycling or disposal after obtaining prior authorization and according to the Terms and Conditions of doing business with Chemical Store Inc.

To obtain authorization for return please call or email chemical store and provide us with your invoice number, reason for return and a description of returned product. 

After you are issued a return authorization, prepare and package your return according to the safety rules as well as government imposed regulations and write your return authorization number on the package near the shipping label. Make sure to obtain and maintain proper shipping documents and only use a shipping method that provides tracking and delivery confirmation.

You will receive full refund of the purchase price if you return a shipment without opening it within 7 days from the date of delivery. (Shipping/handling charges are not refundable). All returns for refund should be in good/ new and resalable condition and original packaging.

Returns after 7 days are subject to 35% restocking fee. Absolutely No Returns after 30 days. 

Returns of opened packages are also subject to inspection and test fees.

If you have any question related to our return policy, you may send an e-mail to Info@ChemicalStore.com or call us at 973-405-6248. 

 
Returns must be sent to: ChemicalStore
1059 Main Ave
Clifton, NJ  07011

With each return include your name, order number (invoice number), order date.

You may call 973-405-6248 to receive a return authorization number.

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